🚚 FREE SHIPPING on orders over $175 • International Shipping Now Available

Contact Us

Email Us

General Inquiries:
support@preorderpros.com

Orders & Returns:
orders@preorderpros.com

Live Chat

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Available during business hours

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM CST
Saturday: 10:00 AM - 2:00 PM CST
Sunday: Closed

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days within the US. Free shipping is available on orders over $175.

Can I return opened trading card products?

Unfortunately, opened trading card products cannot be returned to maintain inventory integrity.

When will my pre-order ship?

Pre-orders ship when the product becomes available. You'll receive tracking information via email once it ships.

Do you ship internationally?

Yes! We ship to the US, Canada, and internationally to select countries. International shipping rates and delivery times vary by destination. Contact us via email or live chat for specific international shipping quotes.